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Depositing Funds

How do I make a deposit?
To make a deposit, follow these simple steps:

1. Log into your account and click the "Deposit" button
2. Select your preferred payment method
3. Enter the deposit amount (minimum $10)
4. Fill in the required payment details
5. Confirm the transaction

Most deposits are processed instantly, but first-time deposits may need additional check.
What payment methods do you accept?
We accept deposits in USD only, and all deposits are made via cryptocurrency.

You can choose from available crypto payment methods:

- Ethereum (ERC20): Eth ERC-20, USDC ERC-20, Tether(USDT) ERC-20
- Binance Smart Chain (BEP20): BNB, USDC BEP-20, USDT BEP-20
- TRON (TRC20): TRX, USDC TRC-20, Tether(USDT) TRC-20
- Base Network: ETH Base, USDC Base
- Bitcoin (BTC)
- Litecoin (LTC)

All deposits are processed in USD — simply choose your preferred crypto, transfer the funds, and your balance updates.

Fast. Secure. Global.
What are the minimum and maximum deposit amounts?
Minimum deposits:
  • Crypto: $10

    • Maximum deposits:
  • Crypto: No limit
    • Are there any deposit fees?
    We keep things simple — no hidden fees and no extra charges from our side.

    Deposits via cryptocurrency are free on our platform.

    However, please note:
  • Network (blockchain) fees may apply and are charged by the network itself, not by us.
  • The exact fee depends on the selected cryptocurrency and network congestion at the time of the transaction

    • All fees are clearly displayed before you confirm your deposit.
    We never charge hidden fees.
    How long does it take for deposits to appear in my account?
    Crypto deposits are designed to be fast and hassle-free.

    Typical processing time:
  • Fast: usually within 5–30 minutes after the required number of blockchain confirmations.
  • In rare cases, network congestion may cause slight delays — this depends on the selected cryptocurrency and network load, not on our platform.

    • As soon as the transaction is confirmed on the blockchain, your funds are instantly credited in USD to your account.
    Can I deposit in different currencies?
    COMING SOON

    We are working on adding a multi-currency wallet feature that will allow you to hold and manage multiple currencies in one account.
    This will provide greater flexibility for deposits, withdrawals.

    Please be patient.

    Stay tuned for updates on this feature.
    What should I do if my deposit is delayed or missing?
    If your deposit doesn't appear within the expected timeframe:

    First, check:
  • Your transaction history in your account
  • Email confirmations from OTC.BROKER - "Successful Deposit"
  • Email confirmations from your payment provider (Сrypto-wallet)

    • If the issue persists:
    • Contact our 24/7 support team
    • Provide transaction ID and payment details
    • Include screenshots of payment confirmation

    Our support team will investigate and resolve the issue within 24 hours.
    Is it safe to deposit money on your platform?
    Your financial security is our top priority:

    Security measures:
    • 256-bit SSL encryption for all transactions
    • PCI DSS compliant payment processing
    • Segregated client funds (kept separate from company funds)
    • Regular security audits by third-party firms
    • Two-factor authentication (2FA) protection

    Regulatory compliance:
    • Licensed and regulated by financial authorities
    • Anti-money laundering (AML) procedures
    • Know Your Customer (KYC) verification
    How do I make a deposit? What payment methods do you accept? What are the minimum and maximum deposit amounts? Are there any deposit fees? How long does it take for deposits to appear in my account? Can I deposit in different currencies? What should I do if my deposit is delayed or missing? Is it safe to deposit money on your platform?