Help Center

Welcome to our Help Center page! It’s your go-to resource for quick answers to common questions. If you can’t find what you’re looking for here, our support team is ready to help.

Trading

How to start trading?
To start trading on our platform, follow these simple steps:
  • - Register or log in to your account
  • - Choose between demo or real account
  • - Select an asset you want to trade (currencies, stocks, commodities, cryptocurrencies, indices)
  • - Set your investment amount
  • - Choose the expiration time
  • - Predict whether the price will go up or down
  • - Click "Higher" or "Lower" to place your trade
    • We recommend starting with a demo account to practice your trading skills before investing real money.
What is the best time to trade?
The best time to trade depends on the assets you are trading and market conditions:

Stocks: Best during regular market hours when the underlying stock exchange is open

Commodities: Often most volatile during specific regional trading hours

Cryptocurrencies: Available 24/7, but may be more volatile during certain hours

Avoid trading during major news announcements unless you have experience with high volatility situations.
What are the purchase time and expiration time?
Purchase time is the exact moment when you place your trade and the current price is locked in as your entry point.

Expiration time is when your trade ends and the outcome is determined. You can choose from various expiration times:
  • - Short-term: 5 seconds, 1 minute
  • - Medium-term: 10 minutes, 50 minutes
  • - Long-term: 1 hour, 4 hours
The profit is determined by comparing the price at purchase time with the price at expiration time.
How do I analyze the market before trading?
Successful trading requires proper market analysis. Our platform provides several tools:

Technical Analysis:
  • - Price charts (Line, Bars, Japanese candles, Heiken Ashi)
  • - Technical indicators (Moving Averages, RSI, MACD, Bollinger Bands, and many others..)
  • - Multi chart format
  • - Possibility of display customization
  • - Support and resistance levels
  • - Trend lines and patterns

We recommend combining all tools for better trading decisions.
What are the risks involved in trading?
Trading involves significant risks that you should understand before investing:

Market Risk: Asset prices can move against your prediction due to market volatility.

Liquidity Risk: Some assets may have limited liquidity during certain market conditions.

Leverage Risk: While leverage can amplify profits, it also magnifies potential losses.

Risk Management Tips:
  • - Never invest more than you can afford to lose
  • - Diversify your trades across different assets
  • - Set daily/weekly loss limits
  • - Use demo account to practice strategies
  • - Stay informed about market conditions